How to Cancel Your ACT Score

a broken pencil resting on a bubble-in test

With an ACT sitting coming up this weekend, allow me to prepare you for a situation that you hopefully will NOT encounter—but one that is helpful for you to have a game plan for, just in case.

That situation is this: you sit for the test, and something goes truly, horribly, dramatically wrong, leaving you without a doubt that your score is not salvageable. Wondering how to stop that low number in its tracks so no one will ever have to see your catastrophic Saturday (or Sunday) morning performance? This post is for YOU.

Post Contents

1. Should I cancel my ACT score?

2. How Do You Cancel Your ACT Score?

a. Keeping an ACT from Being Graded

b. Change Which Colleges Receive Your ACT Scores

c. Deleting your ACT Score Records

3. A Final Caution About Canceling Your ACT Score

4. Conclusion

Should I cancel my ACT score?

Before we talk about how to nix your score, you want to make sure that nope-ing the whole thing is the right move to begin with. In fact, it’s such an important question that I wrote a whole post on the subject. Before you do anything else, please take a deep breath and read that post.

Back with me? Now, having reviewed that list of legitimate reasons why one can cancel one’s score….are you positive that your reason falls on that list (and that you’re not just having a temporary nervous freak-out)?

If the answer is “Yes, Kristina, something very drastic happened to me during the test—I fell asleep, or spent twenty minutes in the bathroom throwing up, etc.—and so I’m CERTAIN that I must cancel,” then you can proceed to this next question, our main topic today:

Guide to Canceling Your ACT Score

Never fear, your standardized testing expert is here! I’ll walk you through each step of the process. The ACT actually offers you a few different options on how to proceed. You can either:

  1. Cancel your scores before it’s even calculated;

  2. Change or delete which colleges will be automatically sent your scores; or even

  3. Permanently delete your scores from the ACT’s record!

The following sections will break down what each of those choices means—AND how to actually go about them.

Keeping an ACT from Being Graded

This option means that you stop your ACT in its tracks, before it’s even graded. That means your score NEVER gets recorded in the first place! If you wake up feeling truly, physically sick (not just nervous!) or have another emergency that morning, you can:

A) Not go to the testing center at all. Instead, go online to ACTstudent.org and pay a $44 test date change fee (still cheaper than losing the $68-$131 you paid for the registration fee). You won’t even have taken the test to begin with, so your score is not just canceled—it never existed.

B) Travel to the test center only to belatedly realize you’re too ill/otherwise compromised to take the test. In this case, DON’T BREAK THE TEST BOOKLET SEAL. Instead, tell the proctor immediately that you won’t be taking the test, and you’ll be able to move your registration to a different test date, again for a small fee (still cheaper than forfeiting your registration fee).

C) You show up to the test, break the seal, but sudden sickness/emergency THEN prevents you from finishing the test. You should TELL THE PROCTOR RIGHT AWAY TO VOID YOUR SCORE. This must happen BEFORE you leave the testing center, on the day of the test. You will lose your registration fee, but this is better than having a score report on your record for a half-completed test.

2. How to Change Which Colleges Receive Your ACT Scores

If you show up to the testing center, break the seal of your test, and leave without actually asking the proctor to void your scores, your ACT will be graded. However, if you have good reason to believe you may have done very badly on the test, there’s still something you can do right away to remedy the situation. You see, part of your registration fee includes sending that test date’s scores not only to YOU, but also to up to four colleges, for free. And happily, you can change or even delete your full list of college score recipients up until the Thursday after your ACT test date!

In this case, your marching orders are to log onto your ACTStudent.org account and edit or delete those colleges that you do NOT want to see your scores.

If you receive your scores back and they’re better than you’d thought they’d be, you can still send score reports to as many colleges as you wish for $18.50 per score report per school. (In other words, if you have 10 colleges and want them all to see both February AND April scores, you’d send a total of 20 score reports: February scores for all 10 colleges and April scores for all 10 colleges. 10 + 10 = 20; 20 x $18.50 = $370.)

empty testing center with rows of seats

3. Deleting your ACT Score Records

This is a little-known fact, but did you know you can actually DELETE your ACT score from a particular test date entirely? This is the option you might consider only if you got a truly abysmal score AND you have a college (or colleges) on your list that “require all scores” to be submitted to them. (Otherwise, don’t bother: just don’t send the low score to your college list.)

In this case, your action item is to submit a written request to the ACT. You can do this either online or by phone:

1) Online: Go to this link on the ACT’s website and fill out the webform. Select “Scoring” from the drop-down menu under “Select Your Issue,” and in the text box asking you to “Describe Your Issue,” say that you want to delete a test date record.

2) Phone: Call the ACT at 319-337-1270 and speak to a representative about requesting score cancelation.

In both cases, the ACT will email you a form that you can fill out to delete the test record.

While this can permanently and irrevocably delete a nasty ACT score from your record, please note that you can only do this to ACT test dates that you paid for yourself. In other words, if you took the ACT as part of state or district testing—and the state or district paid for it—you’re out of luck. You cannot delete that test date’s score.

Also, if you already sent that score to a college, deleting the score cannot undo it—that score’s out of the bag!

A Final Caution About Canceling Your ACT Score

You do not want to cancel your ACT score unless you really, really have to. If a TRUE medical or other kind of emergency prevents you from taking the test, simply be a no-show or tell the proctor, and change your test date for a small fee online.

If you begin to take the ACT and start passing a kidney stone or your calculator dies and you can’t finish the Math section, tell the proctor immediately to void your test score—before you leave the building.

If there’s no emergency, and you merely feel (or think you “know”) that you didn’t do so hot, do NOT cancel your scores. You might end up logging onto your account and edit/delete your college score recipients by the following Thursday…and finding yourself pleasantly surprised.

And finally, if you truly DID perform terribly—and ONLY IF you have colleges that require sending all test scores—you may follow the process to have that test date’s scores permanently deleted from your ACT test records.

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If you are still unclear which choice of action to take, take another look at my “should I cancel my ACT/SAT score” post. And if you still have questions about this or any other parts of the standardized testing process, reach out to me.